At Onus Robotic Hospitals, we are committed to protecting your privacy and ensuring that your personal and health-related information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hospital or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details (phone number, email), address, date of birth, identification numbers, etc.
Health Information: Medical history, diagnostic information, treatment details, prescriptions, and other health-related data.
Financial Information: Payment details, insurance information, billing addresses, and other financial data for processing transactions.
Technical Information: IP address, browser type, device information, and other data collected when you access our website or online services.
2. How We Use Your Information
We may use your information for the following purposes:
Medical Services: To provide, coordinate, and manage your healthcare and related services.
Billing and Payments: To process payments for services rendered and liaise with insurance providers.
Communication: To inform you about appointment reminders, test results, or other hospital-related updates.
Legal and Compliance: To comply with applicable laws, regulations, or as required by government authorities.
Research and Improvement: To enhance the quality of our services through research and improvements in treatment, technology, and patient care.
3. How We Protect Your Information
Onus Robotic Hospitals employs stringent measures to protect your personal and health information:
Data Security: We use encryption, secure servers, and other security technologies to safeguard your data.
Access Control: Access to your information is restricted to authorized personnel who require it to perform their job functions.
Confidentiality: We ensure that your personal and medical information is kept confidential and shared only with authorized parties such as healthcare providers, insurance companies, or regulatory bodies with your consent or as legally required.
4. Disclosure of Information
Your information may be shared under the following circumstances:
With Your Consent: We will share information with third parties only if you provide explicit consent.
Healthcare Providers: To ensure continuity of care, we may share your medical information with doctors, specialists, or other medical practitioners involved in your treatment.
Legal Requirements: We may disclose your information when necessary to comply with legal obligations, such as court orders or law enforcement requests.
5. Your Rights
You have the following rights regarding your personal and health information:
Access to Information: You can request access to your medical records or personal information.
Correction of Information: You have the right to request corrections to inaccurate or incomplete data.
Data Deletion: In certain situations, you may request the deletion of your personal information.
Withdrawal of Consent: You can withdraw your consent for us to use or disclose your information at any time, except where required by law.
6. Retention of Information
We will retain your personal and health information for as long as it is necessary to provide healthcare services, comply with legal obligations, or for business operations. When information is no longer required, we ensure that it is securely destroyed or anonymized.
7. Changes to Our Privacy Policy
Onus Robotic Hospitals reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and significant changes will be communicated to you directly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Onus Robotic Hospitals
17-1-382/B/7, P.No 7, Bhanu Co-Op Society, Saidabad, Sy.No 115, Saidabad Village, Hyderabad, TELANGANA, RANGA REDDI - 500035
Email: contact@onushospitals.com
Phone: 1800-103-1956